We do not accept changes or cancellations on any orders.
Additional design fees may apply depending on the scope of your request.
The exact capitalization, punctuation, and order of letters input during checkout will be used in bag production. With Love By Starla is not liable for errors or typos made by customer.
Your bag will ship within 30 business days from the date your order is placed.
The shipping method selected upon check out does not expedite the production of your order, but rather the speed of shipment. Additional fees apply to rush the production of your order.
Rush orders incur a €50 fee.
Rush orders may not be available at times due to high order volume.
If your bag does not ship within 30 business days of the order date, you will have the option to accept your order late or cancel your order. If you choose to cancel your order, we will issue you a full refund.
With Love By Starla is not liable for unforeseen issues such as missing, lost, or stolen packages.
With Love By Starla is not responsible for the payment of any duties, taxes, or other fees associated with international shipments. If you refuse a shipment from With Love By Starla, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to us.
In the event that there is an error on your bag that was With Love By Starla error, we will remake your bag free of charge.
No changes on remake orders, unless it is to correct an error.
Images do not represent the exact likeness of the item in production; the color, font, and/or design of the final product may slightly vary from what you see in photos. Our products are handmade and subject to slight variations. Any subtle inconsistencies are natural characteristics of your unique piece and should not be considered defects.
Promo codes do not apply to bridal party and/or bulk orders.
All repair requests are evaluated by our customer service team and accepted/denied on a case by case basis.
With Love By Starla reserves the right to deny any unreasonable repair requests.
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